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Refund, Returns and Cancellation Policies:


Frequently Asked Questions: More FAQs

OUR MATERIALS All materials and their descriptions are stated to the best of our knowledge. Shimmerlings will never willing misrepresent any type of material in any of our creations. Please visit our Materials Page to learn more about the different types of silver and other materials we use at Shimmerlings.

OUR PRICING If it seems on occasion that our pricing seems unbelievably low, it may be due to the fact that our pricing is set by a specific set calculation for cost of materials and findings, length of time to create and overhead charge. In other words if YOU find a great deal it's because WE got a great deal! When we find material for a wonderful price, we pass that gift on to our customers reflected in our pricing. So visit often, you never know what you are going to find!

OUR GUARANTEE All of our creations are hand crafted, they are designed to withstand normal wear. If any of our creations are defective at arrival, please contact us for repair, replacement or exchange. If for some reason what you purchase is not what you expected when it arrives, please do not hesitate to contact us to receive a credit or exchange. Although all sales are final, we are very interested in keeping our customers happy; so please contact us if you are not satisfied with your purchase.

custsvc@shimmerlings.com