Store Policies

 

The time has come for us all to live more consciously. A time for fashion to be purposeful and "green" as well as beautiful and stylish.

This time brings with it a collective opportunity for artisans to create beautiful treasures in a manner in which allows us to honor the environmental as well as the spiritual aspects of our components.

All jewelry is a diverse combination of raw material, each with it's own intrinsic properties. We must begin to look at our raw material in a new and brilliant light.

The building blocks of raw materials encompass gems, metals, stones, textiles, clay, plastic, crystal, glass and natural materials. These blocks are created by nature, by man, by machine and by hand, most all with the assistance of the five elements.

The raw materials and their by products become either usable products, a source of waste or additional raw material; by repurposing the initial product. We believe that all materials can be purposed and repurposed to become useful building blocks in jewelry fashion.

New, vintage, natural, scrap, glass, artisan created and uncommon jewelry component are all "raw materials" to us here at Shimmerlings. We salvage, repair, deconstruction, combine, subtract, embellish and create from all materials that we discover. We use materials from the past and the present to create treasure for the future.

This is the age of Aquarius, the green way, the path of a particular creation process that heals rather than harms our world...this is the way of our future. We hope you will take the journey with us!

Please feel free to place orders online, or call during regular business hours (9:00 a.m. to 5:00 p.m. CST) at 262.607.0200 or to email us with any questions or concerns: custsvc@shimmerlings.com.

We are an online store only, located in Williams Bay, Wisconsin. Although our merchandise is sold with a few retailers and galleries locally.
custsvc@shimmerlings.com

Shipping Information:

All orders for "in-stock", non custom items received before 12:00 p.m. C.S.T. will be processed within two business days, not including holidays and weekends. All orders will be given several delivery options at the time of check out. All orders will be shipped USPS Priority Mail.

Refund, Returns and Cancellation Policies:

Frequently Asked Questions: More FAQs

OUR MATERIALS All materials and their descriptions are stated to the best of our knowledge. Shimmerlings will never willing misrepresent any type of material in any of our creations. Please visit our Materials Page to learn more about the different types of silver and other materials we use at Shimmerlings.

OUR PRICING If it seems on occasion that our pricing seems unbelievably low, it may be due to the fact that our pricing is set by a specific set calculation for cost of materials and findings, length of time to create and overhead charge. In other words if YOU find a great deal it's because WE got a great deal! When we find material for a wonderful price, we pass that gift on to our customers reflected in our pricing. So visit often, you never know what you are going to find!

OUR GUARANTEE All of our creations are hand crafted, they are designed to withstand normal wear. If any of our creations are defective, please contact us for repair, replacement or exchange. If for some reason what you purchase is not what you expected, please do not hesitate to contact us to receive a credit or exchange. Although all sales are final, we are very interested in keeping our customers happy; so please contact us if you are not satisfied with your purchase.